Privacy

Who we are

Arx Digital Solutions ("we") is a design and print studio based in Kampala, Uganda. Contact: opalaalexbaraza@gmail.com.

What we collect

Contact form: your name, email and message.

Orders: name, email, phone number, delivery location and the items ordered. Card and Mobile Money details are entered on Flutterwave and are never seen or stored by us.

Client portal: your email, the job details you submit and the artwork files you upload.

How we use it

To reply to you, fulfil and deliver orders, produce your jobs, send receipts and proofs, prevent fraud and meet legal obligations.

Who processes data for us

Supabase (database and file storage), Flutterwave (payments), Resend (email) and our hosting provider. They process data only to provide their service to us.

Retention

Order records are kept as long as needed for accounting and legal reasons. Uploaded artwork and proofs are kept while your job is active and may be deleted on request afterwards.

Your rights

Under the Uganda Data Protection and Privacy Act, 2019 you may ask to access, correct or delete your personal data. Email us and we will respond promptly.